Tickets Collection and procedure :
- All prices are for Economy class only
- This is not the final confirmation.
- In the event that the selected timing is not available, we will advise alternative timing.
- Ticket redemption counter is located as the followings:
- Batam - Sindo Ferry Services counter, Batam terminal Level 2
- Lead traveling party holding the ticket redemption voucher must present a valid photo ID/Passport to redeem your ferry ticket(s).
- Ticket booked shall be collected not less than one and half hour before departure prior to scheduled departure time. Sufficient time shall be allowed for immigration and custom clearance.
- All tickets are non-transferable, non-refundable and no cancellation / amendment.
- Loss of ticket will be solely under the full responsibility of the passenger.
- Each Passenger is allowed self-carrying one piece hand carry luggage (within 20kgs). All luggage exceeding the limitation must be paid for the relevant charge.
Embarkation Terminal : Waterfront Ferry Terminal
Disembarkation Terminal : Singapore Harbourfront Center Cruise TerminalRemarks :
It is travellers responsibility to make sure that all travellers passport must have at least 06 months validity from Expiry Date & Valid VISA entry should required .
** Excludes Batam Terminal Fee of S$8.00 per person to be paid upon departure at Batam Waterfront City Ferry Terminal